Support: Narrator FAQ
Below are answers to some of the most frequently asked support questions.
General Questions
How do I get more books for Narrator?
How do I get the text-only/audio-only story?
How Does the Narrator UI Work?
I want to report a bug, suggest a feature, etc.
I'm in dictionary mode but I can't get Narrator to highlight the word I want to look up. Why?
Narrator is automatically downloading new chapters. How do I get it to stop?
Why can't I bring up the dictionary on Chapter 5 of Motive Games/on chat messages, etc.
The books available at present are A Christmas Carol, Twas the Night Before Christmas, the nativity story, 子供たちの絵, Motive Games, Call of the Wild, Peter Rabbit and Anne of Green Gables. You click on "featured" to get access to any of these.
It was one of those cases that we needed to "build it" so "they would come" (they being authors and publishers). Fortunately they are coming now so over the year they'll be a lot more books coming out -- and I'll keep a supply coming in myself from the public domain until then. The wheels are in motion so keep checking "Featured" (about weekly for now) to see what's new.
BTW: we are very open to feedback about what types of books people wan to see more of (so far novels are outpacing picture books for example).
By default, Narrator is set to present stories in full version mode. For audio-only/text-only modes see (
) and tap to check "text only" or "audio only".
One tap: Bring up/remove audio UI (includes, pause, play, fast-forward, rewind, jump forward/backward one chapter)
Swipe right: fast forward one page
Swipe left: rewind one page
Two taps: enter dictionary mode
Tap on (
): look up highlighted word
To report a bug or ask for assistance with Narrator: support@heymacsoftware.com
To suggest a feature or send general feedback: feedback@heymacsoftware.com
If a particular word is not in our dictionary (the public domain Webster's dictionary of 1903) you will not see it highlight. Try www.dictionary.com.
For convenience, Narrator is set to automatically download the next chapter to the one you are playing. To change, this setting see ().
Narrator does not yet offer dictionary mode on special effects sections of the full version of its stories. You can, however, switch into text-only mode at any time and look up words.